Serra Akçaoğlu is the CEO (General Manager) and Board Member for Citibank A.Ş. Prior to her current role, Serra Akçaoğlu was Consumer and Commercial Bank Head for Citibank A.Ş. Previously, Ms. Akcaoglu was the EMEA Trade Services & Finance Head for Global Transaction Services based in London. In this role, she was responsible for trade finance and the regional strategy of the trade products, new product development and positioning of 50 countries located in this wide region between 2005 and 2007. Serra Akçaoğlu joined Citi in 2000 as Trade Head for Turkey and become Global Transaction Services Cluster Head in 2002. Prior to joining Citi, she has worked in Manufacturers Hanover Bank, Chemical Bank and Kocbank for 14 years. Serra Akçaoğlu is the Chairwomen of American Business Forum in Turkey, Board Member of the Turkey -U.S. Business Council (TAİK) and Board Member of the Turkey Chapter of WomenCorporateDirectors. Serra Akçaoğlu graduated from the Bosphorus University with a Bachelor’s degree in Business Administration.